Quality and Reliability

The Basic Concept of Quality Assurance
OKI Semiconductor's integrated circuit devices are designed to use in various general electronics products for industrial and consumer usage including telecommunications equipment, office automated machines, and home electronics products. Quality, reliability, and safety of IC products is becoming more and more important. OKI feels it is important to quickly grasp such market demands, satisfy them, and provide total customer satisfaction. This is the base from which all OKI activities spring.

OKI constantly strives for quality, reliability and safety in terms of product application and working environment. OKI also realizes the importance of quality assurance in information and services for total customer satisfaction. Therefore, we have established a quality assurance system to meet customer demands with accurate information and quick service. To precisely meet market demands, it is important to be constantly aware of quickly changing customer requirements. OKI discovers demands in advance by actively working closely with customers, quickly developing needs into concrete measures.

Obtaining customer satisfaction involves maintaining the status quo, estimating future trends and continuing the improvement of all quality assurance activities. OKI constantly makes efforts to achieve total customer satisfaction through company-wide quality control and policy management activities.

To learn more about OKI's quality and reliability policies download the Quality and Reliability Data Book.